Coronavirus (COVID-19) information

All personal visits to adult prisons are currently suspended.

Personal visits will resume on advice from health authorities, and we will keep prisoners and visitors updated. 

Prisoners have increased access to phone and video calls, emails and letters. See the Contacting a prisoner page for information.

If you are a legal practitioner or professional service provider, please refer to the Professional phone and video calls page.

Please see Our response to coronavirus (COVID-19) page for information on other measures that Corrections Victoria is taking to protect the health and wellbeing of prisoners and staff. 

The latest on coronarvirus (COVID-19) is available on the Department of Health and Human Services website (External link).

03 8363 6500
03 8363 2609
Postal address
PO Box 490
St Albans
Street address
97 Riding Boundary Road

Please also refer to the general information about visiting a prisoner which is the same for all prisons in Victoria.


Getting there


From Melbourne, follow either the Princes Highway (M1) or Citylink (M2) to the Western Ring Road (M80).

The M80 becomes the National Highway (M8) towards Melton and Ballarat.

Take the Robinsons Road exit and turn right. Continue along Robinsons Road to Riding Boundary Road.

Turn left onto Riding Boundary Road and continue along that road until you reach the Ravenhall Correctional Centre.

Public transport

On the corner of Queen Street, and Bourke Street, catch the 216 bus to Sunshine Railway Station.

Alternatively, the Sunbury train line stops at Sunshine Railway Station.

From Sunshine Railway Station take the 400 bus to Laverton. The 400 Laverton bus stops at the entry gate of the Ravenhall Correctional Centre.


Visiting times

To visit a prisoner, you must be on their approved list (refer to Arranging a visit in the general information for prison visitors). Once on the list, you can visit at the times below.  

Ravenhall Correctional Centre visits brochure

It is recommended that you phone the prison before you visit.

Days Times
Week days, in hourly time slots  8.30am, 9.30am, 10.40am, 11.40am, 1pm, 2pm, 3.20pm 4.20pm
Saturday, Sunday &  public holidays  (except Christmas Day)  8.20am - 5.30pm

Visitors arriving after 4.30pm will not be permitted a visit on that day.

Visitors should attend at least 40 minutes prior to their appointment to allow time for processing.

Prisoners are allowed one visit per day. A maximum of four adults and children (numbers within reason) are permitted to visit the prisoner at any one time.

Animals are prohibited in the Ravenhall Correctional Centre car park.

Restricted Access Visits are times when children are not permitted.

Days Times  
Tuesday       1.00pm - 5.30pm     Mainstream Restricted Access
Sunday       3.20pm - 5.30pm Mainstream Restricted Access
Days Times  
Tuesday       1.40pm - 5.00pm    Protection Restricted Access
Sunday       4.00pm - 5.00pm Protection Restricted Access

All visitors are subject to the Corrections Act 1986, and Corrections Regulations 2009.

Visitors are required to submit to an electronic search of their person prior to entry.

Visitors’ property/belongings will also be subjected to an electronic search at the time of processing.


Visit conditions

For conditions of entry that apply to all prisons, such as general behaviour and the search process, refer to the general information for Visiting a prisoner.

The following articles cannot be brought into the prison for a visit:

  • Any tobacco products
  • Food or drink of any description
  • Handbags or backpacks
  • Camera/Recording Devices
  • Mobile phones
  • Children’s toys
  • $100 notes
  • Prams and strollers (available on request)
  • Nappies and baby wipes (available on request)

Permitted articles into visiting area:

  • Up to $50.00 cash
  • Legal papers
  • Sanitary items
  • Baby items such as:
  • 2 Bottles, food in unopened clear jars/sealed tins
  • 1 Flannel
  • 1 change of clothes
  • 1 Baby blanket
  • 1 Bib

No smoking on prison grounds, including carparks and smoking gear is to be left secured within the vehicle glovebox.

Lockers are available for visitors. These are located in the front reception area.

Visitors to mainstream and protection prisoners have access to a canteen for a variety of hot and cold food and drinks.

Standards of behaviour

Intoxicated persons or persons under the influence of drugs will not be permitted entry. Persons displaying aggressive or offensive behaviour will not be tolerated and failure to comply may lead to termination of visit.

Identification for Visitors Over 16

A “V” (Visitor) Card, PLUS a driver’s licence, passport or other forms of current ID totalling 100 points. The point value of other forms of ID can be found on the identification information page  or alternatively, please contact the centre. 

A ‘V’ card will be issued to you on your first visit. The visitors current photo identification must be sighted on each entry to the prison.

Adult visitors (over the age of 16 years) must be on the prisoner’s valid visitor list to gain entry to the Centre. Only the prisoner can add a name to their list. To do this, they need to provide staff with the name of the visitor, address and date of birth.

To find out if you are on the list you need to verify with the prisoner you intend visiting or call (03) 8363 6355 between 9am - 3pm Monday-Sunday or contact Corrections Victoria on (03) 8684 6600 Monday - Friday 9am - 5pm.

Children under 16 years of age must enter with a registered adult. Proof of ID must be sighted for persons 16 years and above.

Do you have any information that may impact on the security of this Centre?

If so, please call the Information Hotline and leave your message OR Crime Stoppers on 1800 333 000. This service is “completely confidential” and your valuable assistance will be appreciated.

Ravenhall Visits Hotline – Phone: (03) 8363 6355, staffed only Wednesday 9am - Friday 12pm

Writing to a Prisoner

If you want to write to a prisoner the postal address is:

[Name of Prisoner and CRN if known]
Ravenhall Correctional Centre
Po Box 490
St Albans VIC 3021

Mail can also be placed in the ‘Prisoner’s Mail Box’ located in the front reception area.

Visitors with a criminal history

A person with a criminal history may be required to have a letter of permission from the General Manager of this Centre (to be carried on every visit).

To obtain this, the applicant must write to the General Manager giving their full name, address, date of birth, who they wish to visit and their relationship to the prisoner. Alternatively, you can request a “Visitor Application” form and return completed to the address below. A response to your request will be forwarded to you as promptly as possible.

Send your request for a letter of permission to:

The General Manager
Ravenhall Correctional Centre
Po Box 490
St Albans VIC 3021


Dress standards

Visitors are to ensure that their standard of dress is appropriate to a prison environment. The following items of dress will not be accepted at Ravenhall Correctional Centre: 

  • Scarves 
  • Gloves 
  • Revealing or provocative clothing, including see through garments 
  • Singlets as outer garment for men 
  • Thongs or strapless sandals 
  • Sunglasses (unless prescription or a medical certificate is presented) 
  • Hats or caps of any description (religious headwear is exempt).

Should the Duty Manager or delegate determine that the visitor’s appearance is not appropriate to the prison environment, the visitor will not be allowed entry to the Centre.


Property and money

Prisoner property needs to remain in your vehicle or in the case of using public transport, stored in a locker until after the visit where it can then be retrieved and dropped off at the Property Desk in the Reception Area.

  • Socks (new only) 3 items per visit
  • Underwear (new only) & Black shorts 3 items per visit
  • Standard Singlets/T-shirt (white only/ new only / no logos). 3 items per visit (short sleeve only)
  • Photographs (postcard size only) – reasonable quantity. (With Pre-approved request form)

Prisoner Monies

Prisoners’ maximum monthly allowance is $140 per calendar month ($140 canteen). An additional maximum of $50 per month for the prisoners’ phone is permitted to be dropped off if approval has been granted from Ravenhall management.


Prison profile

Security level

Medium security - Sentenced and remand male prisoners

Operational capacity

1,300 (30 June 2019)


75 dedicated forensic mental health beds, and forensic mental health services for approximately 100 other prisoners at the prison on an outpatient basis.

Areas of focus

  • New approaches to reducing the risk of reoffending
  • Integrated and holistic model of care for prisoners with a mental illness
  • Targeted approach for prisoners with challenging behaviours
  • Indigenous prisoners
  • Improved responsiveness to the complexities of young adult prisoners
  • Programs and services for prisoners serving shorter sentences
  • Pre and post-release services


Victoria’s 15th and most technically advanced prison, Ravenhall Correctional Centre was officially opened on 12 October 2017, and began receiving prisoners on Monday, 13 November 2017.

Ravenhall Correctional Centre visitor brochure

Compliance reporting on Ravenhall development​​​​