Coronavirus (COVID-19) information

Due to coronavirus (COVID-19), there may be changes to the prison visits.

Before you arrange a visit, please check the Our response to coronavirus (COVID-19) page for the latest information.

Telephone
03 8363 6500
Fax
03 8363 2609
Postal address
PO Box 490
St Albans
VIC
3021
Street address
97 Riding Boundary Road
Ravenhall
VIC
3023

Please also refer to the general information about contacting and visiting prisoners which is the same for all prisons in Victoria.

 

Getting there

Car

From Melbourne, follow either the Princes Highway (M1) or Citylink (M2) to the Western Ring Road (M80).

The M80 becomes the National Highway (M8) towards Melton and Ballarat.

Take the Robinsons Road exit and turn right. Continue along Robinsons Road to Riding Boundary Road.

Turn left onto Riding Boundary Road and continue along that road until you reach the Ravenhall Correctional Centre.

Public transport

On the corner of Queen Street, and Bourke Street, catch the 216 bus to Sunshine Railway Station.

Alternatively, the Sunbury train line stops at Sunshine Railway Station.

From Sunshine Railway Station take the 400 bus to Laverton. The 400 Laverton bus stops at the entry gate of the Ravenhall Correctional Centre.

 

In-person visits

  • A maximum of 2 people (including children) will be permitted to visit a prisoner at one time. This means that 2 adults, or 1 adult and 1 child, can attend a visit with a prisoner. 
  • All visits must be booked in advance through the prison’s booking system. 
  • Adult visitors (16 years and older) must be listed on the prisoner’s visitors list and will be required to present 100 points of identification.
  • All visitors over the age of 12 are required to wear a surgical mask supplied by the prison. If you are exempt from wearing a face mask, you need to provide your medical exemption in writing prior to your visit.

Any visitor who does not comply with directives associated with coronavirus (COVID-19) transmission reduction measures will not be permitted to enter the prison and will have their visit terminated.  

See contacting and visiting prisoners for further information on COVIDSafe visiting measures.

 

Visiting times

To visit a prisoner, you must be on their approved list. Once on the list, you can you can book a visit according to the visit sessions times listed below.  

It is recommended that you phone the prison before you visit to check that there are no issues on the day of your booked visit.

Please read the Ravenhall Correctional Centre visits brochure.

 Unit

Days

Session start times

 Mainstream

Monday, Wednesday, Thursday, Friday and Saturday 

9.00am
10.30am
1.00pm
2.30pm

 Mainstream Child Free (Restricted Access)

Monday, Wednesday, Thursday, Friday and Saturday

 4.00pm

 Protection

Tuesday and Sunday

9.00am
10.30am
1.00pm

 Protection Child Free (Restricted Access)

Tuesday and Sunday

2.30pm
4.00pm

Visitors should attend at least 40 minutes prior to their appointment to allow time for processing.

Animals are prohibited in the Ravenhall Correctional Centre car park.

All visitors are subject to the Corrections Act 1986, and Corrections Regulations 2009.

Visitors are required to submit to an electronic search of their person prior to entry. Visitors’ property/belongings will also be subjected to an electronic search at the time of processing.

 

Visit conditions

For conditions of entry that apply to all prisons, such as general behaviour and the search process, refer to the general information for contacting and visiting a prisoner.

The following articles cannot be brought into the prison for a visit:

  • any tobacco products
  • food or drink of any description (excluding baby food)
  • handbags or backpacks
  • camera/recording devices
  • mobile phones
  • children’s toys
  • $100 notes
  • prams and strollers (available on request)
  • nappies and baby wipes (available on request).

Permitted articles into the visiting area:

  • legal papers
  • sanitary items
  • baby items such as:
  • 2 bottles, food in unopened clear/sealed jars (plastic only)
  • 1 flannel
  • 1 change of clothes
  • 1 baby blanket
  • 1 bib.

No smoking on prison grounds, including carparks and smoking gear is to be left secured within the vehicle glove box.

Lockers are available for visitors. These are located in the front reception area. A $1 coin is required to operate the lockers.

The visit centre canteen is currently unavailable to reduce touch points and help prevent the transmission of coronavirus (COVID-19). Food and drink (excluding water on request and baby formula/milk/drink for young children) will not be permitted during visits at this time.

Standards of behaviour

Intoxicated persons or persons under the influence of drugs will not be permitted entry. Persons displaying aggressive or offensive behaviour will not be tolerated and failure to comply may lead to termination of visit.

Identification for visitors over 16

A “V” (Visitor) Card, PLUS a driver’s licence, passport or other forms of current ID totalling 100 points. The point value of other forms of ID can be found on the identification information page or please contact the centre. 

A ‘V’ card will be issued to you on your first visit. The visitors current photo identification must be sighted on each entry to the prison.

Adult visitors (over the age of 16 years) must be on the prisoner’s valid visitor list to gain entry to the Centre. Only the prisoner can add a name to their list. To do this, they need to provide staff with the name of the visitor, address and date of birth.

To find out if you are on the list you need to verify with the prisoner you intend visiting or call (03) 8363 6355 between 9am - 3pm Monday-Sunday or contact Corrections Victoria on 1300 191 835 Monday - Friday 9am - 5pm.

Children under 16 years of age must enter with a registered adult. Proof of ID must be sighted for persons 16 years and above.

Do you have any information that may impact on the security of this Centre?

If so, please call the Information Hotline and leave your message OR Crime Stoppers on 1800 333 000. This service is “completely confidential” and your valuable assistance will be appreciated.

Ravenhall Visits Hotline – Phone: (03) 8363 6355, staffed only Wednesday 9am - Friday 12pm

Writing to a Prisoner

If you want to write to a prisoner the postal address is:

[Name of Prisoner and CRN if known]
Ravenhall Correctional Centre
Po Box 490
St Albans VIC 3021

Mail can also be placed in the ‘Prisoner’s Mail Box’ located in the front reception area.

Visitors with a criminal history

A person with a criminal history may be required to have a letter of permission from the General Manager of this Centre (to be carried on every visit).

To obtain this, the applicant must write to the General Manager giving their full name, address, date of birth, who they wish to visit and their relationship to the prisoner. Alternatively, you can request a “Visitor Application” form and return completed to the address below. A response to your request will be forwarded to you as promptly as possible.

Send your request for a letter of permission to:

The General Manager
Ravenhall Correctional Centre
Po Box 490
St Albans VIC 3021

 

Dress standards for visitors

Prisoners are encouraged to maintain contact with their family and friends and one way to do this, is via visits.
As a visitor to a prison, you are required to follow prison rules, including complying with visitor dress standards, which assist in keeping prisons safe.

There are a range of factors that staff must consider when processing visitors, including the visitor’s clothing or items accompanying the visitor, and the suitability of these items for a prison environment.

Such considerations include clothing items that can be used to conceal contraband, conceal a person’s identity, or breach security, or clothing that could lead to unrest or cause incidents amongst prisoners.

Visitors are encouraged to refer to this list as a guide and to contact the prison directly where they are unsure if their attire will be suitable for a prison visit.

The following clothing items are not permitted for the purpose of a prison visit.

  • Gang affiliated clothing, colours or patches
  • Clothing displaying racist/derogatory/sexist or profane messaging, imagery or symbolism
  • Clothing that is considered to be inappropriately revealing of private body parts or sexually provocative in nature. This may include clothing that is:
    • sheer or see through
    • low cut
    • very short e.g. high cut shorts that reveal upper thigh or buttocks, football shorts, miniskirts
    • exposing e.g. midriff or crop tops
  • Gloves
  • High visibility workwear due to similarity in attire with contracted workers
  • Open-toed shoes
  • Scarves (excluding for religious purposes)
  • Watches including any type of smart watch or Fitbit activity device 

Visitors should also be mindful that the following items may pose a concern:

  • Boots and thick sole shoes
  • Hair pieces such as headbands, scrunchies etc
  • Hooded tops or jumpers
  • Jewellery, particularly where it is excessive
  • Sleeveless or strapless clothing
  • Windcheaters, track-pants or t-shirts that are bottle green (men’s prisons) or royal blue (woman’s prisons) due to similarity with prison issued clothing

Please note that there may be other circumstances where an item of clothing is considered to present a security risk or safety concern.
Staff may ask visitors to present an item to be searched, including the removal of hair pieces or jewellery where there are concerns that contraband may be concealed.
You may be asked to place any items of concern into a visitor locker for the duration of your visit.
You may also be required to wear a prison issued T-shirt for visitors.

Failure to comply with prison rules, may result in sanctions, such as refusal of entry to the prison; a non-contact visit or even a visit ban.

 

 

Property and money

Prisoner property needs to remain in your vehicle or in the case of using public transport, stored in a locker until after the visit where it can then be retrieved and dropped off at the Property Desk in the Reception Area.

  • socks (new only, with packaging/tags intact) 3 items per visit
  • underwear (new only, with packaging/tags intact) and black shorts 3 items per visit
  • 2 pairs of white, thermal underwear (new only, with packaging/tags intact)
  • photographs (postcard size only, no polaroids) – reasonable quantity (with pre-approved request form)
  • 1 suit or dress pants, shoes, tie, belt and shirt (for court).

Prisoner Monies

Refer to the Sending Money section of the contacting and visiting prisoners page for details about how much money can be deposited for a prisoner and in what format.

Prisoners’ maximum monthly allowance is $140 per calendar month ($140 canteen). An additional maximum of $50 per month for the prisoners’ phone is permitted if approval has been granted from Ravenhall management.

At this time, Ravenhall will only accept money for via electronic funds transfer through Secure Payment Services.

 

Prison profile

Security level

Medium security - Sentenced and remand male prisoners

Accommodation

75 dedicated forensic mental health beds, and forensic mental health services for approximately 100 other prisoners at the prison on an outpatient basis.

Areas of focus

  • New approaches to reducing the risk of reoffending
  • Integrated and holistic model of care for prisoners with a mental illness
  • Targeted approach for prisoners with challenging behaviours
  • Indigenous prisoners
  • Improved responsiveness to the complexities of young adult prisoners
  • Programs and services for prisoners serving shorter sentences
  • Pre and post-release services

History

Victoria’s 15th and most technically advanced prison, Ravenhall Correctional Centre was officially opened on 12 October 2017, and began receiving prisoners on Monday, 13 November 2017.

Ravenhall Correctional Centre visitor brochure

Compliance reporting on Ravenhall development​​​​