Coronavirus (COVID-19) information

All personal visits to adult prisons are currently suspended.

Personal visits will resume on advice from health authorities, and we will keep prisoners and visitors updated. 

Prisoners have increased access to phone and video calls, emails and letters. See the Contacting a prisoner page for information.

If you are a legal practitioner or professional service provider, please refer to the Professional phone and video calls page.

Please see Our response to coronavirus (COVID-19) page for information on other measures that Corrections Victoria is taking to protect the health and wellbeing of prisoners and staff. 

The latest on coronarvirus (COVID-19) is available on the Department of Health and Human Services website (External link).

03 5479 8200
Note: the email address above is the Corrections Victoria general email; the prison does not have its own general email address.
03 5479 8244
Postal address
Private Bag 1
Street address
9 Maldon-Shelbourne Road

Please also refer to the general information about visiting a prisoner which is the same for all prisons in Victoria. 


Getting there


Tarrengower Prison is 136km north of Melbourne, 2.5km from the Maldon township.

Access Maldon via the Calder Highway (State Route No.40, National Route No.79) by Keilor Park Drive, Tullamarine Freeway, Western Ring Road, Green Gully Road, or Sunshine Avenue, depending on your starting point.

The Calder Hwy bypasses most towns on the route. The first is Malmsbury, followed by Taradale. After Taradale, take the Castlemaine/Maldon exit (Pyrenees Hwy), clearly marked as the 'Goldfields Tourist Route'. The trip to this point is approximately 123km.

The Pyrenees Hwy leads through Chewton and into Castlemaine proper. In Castlemaine centre, turn left off the Pyrenees Highway at the traffic lights into Barker Street (also known as the Midland Highway).

Now travelling on the Midland Highway, pass under a railway bridge, turn right at the exit sign to Maldon. This is now the Pyrenees Highway (although it is known locally as Elizabeth Street). Follow this road for a few kilometres out of the Castlemaine township.

Turn right at the next intersection, clearly marked to Maldon. You are now on the Castlemaine/Maldon Road. Travel along this road for approximately 15kms. At the T-intersection turn right into the heart of Maldon. This is High Street, Maldon.

Remain travelling along High Street, past the visitor information centre and post office (on your left). This road becomes the Maldon/Bridgewater Road which leads directly to the Tarrengower Prison exit. After approximately 2km, turn right into Nuggetty Road. The driveway to the prison is approximately 60m on your left.

Public transport

A weekend bus service operates from Castlemaine railway station and travels directly to Tarrengower Prison.


For accommodation and regional information, contact the Maldon Visitor Information Centre on (03) 5475 2569 or (External link).


Visiting times

To visit a prisoner, you must be on their approved list (refer to Arranging a visit in the general information for prison visitors). Once you are on the list, you can visit at any of the times below.

If the person has been approved and has a letter to visit Dame Phyllis Frost Centre, this letter may be used for the initial visit to Tarrengower only.

It is recommended that you phone the prison before you visit. Non-contact visit times must be booked ahead.

Contact visits

10am–4pm  Saturday, Sunday and public holidays

Non-contact visits

10am–4pm  Saturday, Sunday and public holidays

Video visits at Tarrengower

The Video Visits Program enables women prisoners to talk to their children via an app. A direct link from the prison to the family’s digital device enables the children to see and talk to the mother.

The families will be assessed by the Victorian Association for the Care and Resettlement of Offenders (VACRO).

Visits are approximately 30 minutes and can be terminated in accordance with the general conditions that govern normal prison visiting procedures (families will need to sign a form agreeing to this).

A VACRO family services worker will be available to offer support and debriefing with the family by telephone following the video visit if required.

Arranging a video visit

The following steps apply in most cases:

  • The prisoner makes an application at Tarrengower. A referral with contact details for the family member will be passed on to VACRO who will then advise the family of the request and check for family consent.
  • VACRO will liaise with the prison and the family to arrange a time for the visit.

Visit conditions

For conditions of entry that apply to all prisons, such as general behaviour and the search process, refer to the general information for visiting a prisoner. The following additional details are specific to Tarrengower Prison.


  • car parking is available in the visitor car park at the prison 
  • visitors are to report to reception before proceeding to the visit centre
  • lockers are available at reception to store personal items
  • visitors are not permitted to return to their vehicles after they have been processed for a visit unless accompanied by an escorting officer


  • Visitors are not permitted to bring any liquids or foodstuffs into the prison. There is a canteen in the visitor centre to purchase drinks and food items. Visitors are allowed to bring up to $50 to spend in the canteen

Property and money


The following may be left for prisoners:

  • magazines and newspapers (no more than six)
  • fresh flowers
  • photos (no negatives, maximum of six can be provided to prisoner)

Additional property can be processed at reception prior to the visit, if it is on a Prisoner’s Private Property Request.

Any property to be taken out of the prison can be collected at the completion of the visit.


Refer to Property and money for details about how much money can be deposited for a prisoner and in what format.

Prisoner money must be submitted at reception for receipting prior to commencement of the visit.


Prison profile

Security level


Operational capacity

78 (30 June 2019)


Fifteen self-contained units providing single room accommodation, with shared kitchen and living areas in each unit.


Originally a farm, the prison was opened in January 1988 after the property was purchased and accommodation units were built. Tarrengower is the only minimum security female prison in Victoria.

Read Tarrengower Prison Visitor Information