Coronavirus (COVID-19) information

All personal visits to adult prisons are suspended from Saturday 21 March 2020.

While personal visits are suspended, prisoners will have increased access to phone calls. Prisoners and visitors are also encouraged to write letters. 

Personal visits will resume on advice from health authorities, and we will keep prisoners and visitors updated. 

Video-based visits have been implemented in all public and private prisons. Information is provided below to assist visitors to access, set up and receive video calls from prisoners, if they are on the prisoner’s approved visitor list.

Please see Our response to Coronavirus (COVID-19) page for more information. 

The latest on Coronarvirus (COVID-19) is available on the Department of Health and Human Services website (External link).

General information for people visiting women prisoners at the Dame Phyllis Frost Centre, including information about:

  • visitor identification
  • searches
  • property
  • telephone calls
  • money
  • prisoner welfare
  • new prison entry and exit information.
Department of Justice and Community Safety - Corrections Victoria
Department of Justice and Community Safety - Corrections Victoria
Date of Publication

You may need Adobe® Acrobat® Reader or Libre Office to view the document(s) on this page.

Get Adobe® Acrobat® Reader (External link)

Get Libre Office (External link)