On this page

  • Management of offenders
  • Courts
  • Adult Parole Board
  • Post Sentence Authority
  • Alcohol and other drugs
  • AOD testing
  • Mental health
  • Program delivery

The department is working alongside all Victorian Government departments to keep services responsive to the needs of the Victorian community during the COVID-19 pandemic.

In line with public health advice and any COVID-19 restrictions, CCS will implement a phased approach to safely transition back to in-person services. 

Management of offenders

CCS continues to operate and anyone subject to a community correction order, parole order or supervision order must continue to comply with the conditions of their order.

While COVID-19 restrictions are in place, Justice Service Centres will remain closed to the public. However, for some CCS offenders, in-person appointments can continue.

Decisions about whether in-person attendance will return will be determined by:

  • COVIDSafe plans and location capacity 
  • the offender’s current health status
  • the order requirements
  • the expectations of the courts, the Adult Parole Board and the Post Sentence Authority
  • government guidelines on physical distancing measures.

Where in-person attendance cannot be accommodated, offenders continue to be supervised via telephone, Zoom or other department approved technologies.

As COVID-19 restrictions ease, Justice Services Centres will reopen to the public in line with COVIDSafe requirements and individual location COVIDSafe plans.     

Courts

CCS continues to provide Court Assessment and Prosecutions Services (CAPS) to all jurisdictions of the court. The resumption of in person delivery of these services at the courts will be determined in accordance with COVID-19 restrictions.

The resumption of in-person services at the courts will be determined in accordance with COVID-19 restrictions and public health advice.

CCS remote service delivery to the courts will continue as required. 

Any queries should be directed to your nearest CCS location in the first instance or to the Manager, CAPS Central Unit via capscentralunit@justice.vic.gov.au (External link).

Adult Parole Board

CCS will continue to service the Adult Parole Board (APB), with parole suitability assessment reports and other standard reports being provided to the APB in line with current practice. In person attendance will be limited, and if it is required will be facilitated at the respective CCS office via videoconference or other technology, wherever possible.

Any general enquiries should be directed to the CCS location in the first instance. Any queries relating to broader parole system issues should be directed to the Manager, Parole Central Unit via parole.centralunit@justice.vic.gov.au (External link).

Post Sentence Authority

CCS will continue to manage the post sentence cohort under intensive supervision and monitoring regimes.

CCS and the Post Sentence Branch will continue to service the Post Sentence Authority (PSA). Any form of non-compliance will be managed in line with business as usual processes.

The combined Corrections Victoria and Victoria Police Supervision Order Specialist Response Unit remains operational and will respond to any escalation in risk amongst the cohort in line with standard practice.

Reports will continue to be submitted to the PSA via the Post Sentence Branch.

In person attendance at the PSA will be in line with the current COVID-19 restrictions, with offender and staff attendance being facilitated by videoconference or other technologies wherever possible.

Any queries should be directed to State-wide Operations, Post Sentence Branch via postsentencebranch.operations@justice.vic.gov.au (External link).

Alcohol and other drugs

In accordance with the requirements of their respective orders, offenders continue to be referred to undertake Alcohol and Other Drugs (AOD) assessment and treatment. 

In-person attendance for AOD assessments will be in line with the current COVID-19 restrictions. The return of in-person attendance with AOD providers for services such as counselling is dependent on the COVIDSafe requirements and the transition plan of the individual AOD service provider. 

For individuals with an AOD condition, please contact their respective case manager to confirm the service delivery that is specifically applicable to them. Any queries should be directed to the CCS location via email.

AOD testing

In accordance with the requirements of their respective orders, offenders will be referred to Dorevitch Pathology locations in the community to conduct urine testing. Offenders are still required to attend testing as directed by their case manager to a Dorevitch site.

Depending on the current COVID-19 restrictions, on-site testing may be available at a number of CCS locations. In some instances, offenders may still be required to attend a CCS location for breathalyser testing.

Any queries should be directed to the CCS location via email.

Mental health

In accordance with the requirements of their respective orders, offenders will be referred to a range of providers to undertake mental health assessment and treatment.

Referrals to a GP for a mental health care plan will continue. Where this is required, CCS case managers will need to ascertain from the medical clinic whether in-person consultation is possible or whether Telehealth is required. 

The Forensic Mental Health in Community Health Program will continue to operate. Offenders currently engaged in the program will continue to be treated by their clinician in the form of video-based or telephone sessions. Any new referral to the program may be conducted through video-based or telephone-based assessments at the discretion of the clinician and case manager.

Any queries should be directed to the CCS location via email.

Program delivery

Offence-specific interventions and transition and reintegration support services continue to be delivered remotely to offenders across prisons and CCS. In line with the current COVID-19 restrictions, rehabilitation and reintegration service providers may offer in-person (or a hybrid model of in-person and remote) service delivery across CCS and prisons

These services will adhere to:

  • room capacity considerations
  • physical distancing of 1.5 metres wherever possible
  • face mask requirements.

Offenders are still required to attend offence-specific AOD and other programs as directed where it is a condition of their order.

Recognising that release from prison into the community during the COVID-19 pandemic can create practical challenges and heightened stress for offenders, additional exit support measures are in place. This includes facilitating appropriate and safe transportation options for offenders exiting custody, and emergency accommodation options for prisoners who do not have appropriate housing or to facilitate those who are required to self-isolate.

Family violence service providers are still in regular contact with perpetrators who are engaged in their services and are maintaining family safety contact services with their victims.

Information and resources about the changes to Corrections and Justice Services programs are being disseminated to impacted service providers.

Any queries about the changes to Corrections Victoria offence specific programs should be directed to FIS.SupportServices@justice.vic.gov.au (External link).

Any queries about the changes to transitional support programs should be directed to tru@justice.vic.gov.au (External link).