- In-person attendance
- Appointments via telephone, Zoom and other DJCS approved technology
- Program delivery
- Community work
- Attendance at court, the Adult Parole Board and Post Sentence Authority
- Electronic Monitoring
On this page
CCS continues to operate and anyone subject to a community correction order, parole order or supervision order must continue to comply with the conditions of their order.
All Justice Service Centres follow COVIDSafe requirements and individual location COVIDSafe plans.
Offenders should not attend a Justice Service Centre if they are unwell.
An offender should contact their case manager as soon as possible, if they:
- have tested positive for COVID-19
- are awaiting test results for COVID-19, or
- are experiencing symptoms of COVID-19, including fever, breathing difficulties, sore throat or fatigue.
Offenders should contact their case manager if they have any questions or concerns. If an offender does not have contact details for their case manager, they must contact their nearest CCS location in the first instance. Contact numbers are available on the CCS location page.
Appointments via telephone, Zoom and other DJCS approved technology
Supervision and other appointments are generally provided in-person. If it is appropriate and approval is gained, they also may take place via telephone, Zoom or other DJCS approved technology.
Additional information on using technologies like Zoom can be provided by case managers.
Offence-specific interventions and transition and reintegration support services are being delivered both in-person and remotely. All services need to follow to COVIDSafe requirements and individual location COVIDSafe plans.
Offenders should call their case manager if they are unsure whether they need to attend an appointment in person. If they do not have contact details for their case manager, they must contact their nearest CCS location in the first instance. Contact numbers are available on the CCS location page.
Community work programs must follow COVIDSafe requirements and individual site COVIDSafe plans.
Case managers will discuss community work program options with offenders based on the availability of programs at the offender’s CCS location.
Attendance at court, the Adult Parole Board and Post Sentence Authority
All in-person services operate in line with COVIDSafe requirements and individual site-based COVIDSafe plans.
During periods of transition, operations are adapted to continue offering options for offenders to attend remotely where in-person attendance cannot be facilitated.
If an offender is required to attend court for a CCS related matter, they should contact their case manager to confirm whether they need to attend in-person or via telephone or video conference or other technology.
Prisoners on parole and offenders subject to supervision orders will be advised by their case manager of the arrangements to attend the Adult Parole Board or the Post Sentence Authority.
The Electronic Monitoring Program is operating as usual. All devices fitted, replaced and/or removed will be done so in accordance with advice provided by health authorities.
Offenders and clients are strongly encouraged to protect themselves and the community by maintaining an up-to-date vaccination status as recommended by public health advice.
Information on how to book a COVID-19 vaccine appointment, including how to book an appointment online, can be found on the Coronavirus website
Offenders can also speak with their case manager about accessing a vaccination.