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New videos about visiting family or friends in prison
The videos help family and friends of prisoners to arrive at prison well- prepared and knowing what to expect.
Issues concerning the visits process are among the most common source of complaints from prisoners and their families or friends.
Up until now, information on visiting a prisoner has only been available in written form, making it difficult to access for family and friends with low literacy levels or English as a second language.
The new videos aim to improve the efficiency of the visit process and reduce the associated stress for visitors, prisoners and staff members alike.