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Dame Phyllis Frost Centre
Note: the email address below is the Corrections Victoria general email; the prison does not have its own general email address.
- Email firstname.lastname@example.org
- Phone 03 9217 8400
- Fax 03 9217 8480
101-201 Riding Boundary Road
Ravenhall VIC 3023
This information is specific to the Dame Phyllis Frost Centre.
Please also refer to the general information about visiting a prisoner which is the same for all prisons in Victoria. This includes details of how to arrange to visit a prisoner for the first time, what identification you will need to take with you and what you cannot take into prisons.
Via the Westgate Freeway: from the city take the Westgate Freeway and exit at the Western Ring Road. Exit at the Western Highway (to Ballarat). Exit at Robinsons Road (right), then turn left onto Riding Boundary Road.
Via the Hume Freeway: from the Hume Freeway, veer right onto the Western Ring Road. Exit at the Western Highway (to Ballarat). Exit at Robinsons Road (right), then turn left onto Riding Boundary Road.
To Laverton railway station
The bus departs from Sunshine Railway Station Bus Terminal (Bay 11) and runs via the overpass, Durham Road, Anderson Road, Forrest Street, Tilburn Road, Station Road, Western Highway (Ballarat Road), Westwood Drive, Robinsons Road and Riding Boundary Road to the Dame Phyllis Frost Centre. The bus then departs via Riding Boundary Road, Robinsons Road and Middle Road to the Metropolitan Remand Centre. It then departs from the Metropolitan Remand Centre via Middle Road, Robinsons Road, Palmers Road, Dohertys Road to Port Phillip Prison. It then travels via Dohertys Road, Fitzgerald Road, Old Geelong Road, Bladin Street, Wright Street, Thomas Street, Woods Street, Lohse Street and Maher Road to the terminus at Laverton Railway Station.
To Sunshine railway station
Bus will travel in the reverse direction.
Westrans (Altona) operates this service.
Contact Westrans (Altona) on 03 9398 2712.
To visit a prisoner, you must be on their approved list (refer to Arranging a visit in the general information for prison visitors). Once you are on the list, you can visit at any of the times below.
Persons visiting mainstream prisoners need to check a visit has been booked.
It is recommended that you phone the prison before you visit.
Legal visitors (solicitors, barristers and law clerks) can visit on any day between 9am and 4pm.
|Management & Swan 2 Intermediate Regime visits|
|Friday||9am–12pm (approved RA child visits)|
|Sunday||12.15pm–3.30pm (child-only access visits)|
|Mainstream (booked visit)|
|Friday||9am–12pm (approved RA child visits)|
|Sunday||9am–11am||12.15pm - 3.30pm (child-only access visits)|
|Tuesday||2.30pm–4.30pm||5pm–7pm (adults only)|
|Friday||9am–12pm (visits with children can occur if no RA visits are booked)|
|Sunday||12.15pm–4.00pm (child-only access visits)|
For conditions of entry that apply to all prisons, such as general behaviour and the search process, refer to the general information for visiting a prisoner. The following additional details are specific to the Dame Phyllis Frost Centre.
Prisoners are not permitted to bring anything into or out of the visits centre or box visits area, unless it is during a child-only visit when they are permitted to bring in unopened cans of soft drink, unopened confectionery or a healthy-eating option.
Food and drink can be purchased in the visits centre.
Items are available in the visits centre for children’s entertainment (e.g. colouring books, blackboards and toys). Sun cream and baby care items such as nappies are also available in the visits centre for your use.
Cigarettes, lighters, sunglasses, mobile phones, hats and scarves are not allowed into the prison. These items may be secured in lockers provided. Mobile phones must be switched off.
Visitors with babies or young children are permitted to enter the prison with:
- 1 plastic baby bottle (containing milk, formula or water only)
- 1 dummy
- 1 unopened small jar or tub of baby food and/or 1 small tub of infant yoghurt or custard – unopened (Glass containers must be less than 60ml or 30g in capacity. Children are permitted to leave the visits centre with any drink or food that is not consumed during the visit.)
Visitors are approved to have $40 per visit on their person. Money can be a combination of coins and/or $5, $10 and $20 notes only.
All visitors are required to be appropriately attired. Wearing of the following items may result in a non-contact visit or the visit not occurring:
- mini-skirts or high-cut shorts of any kind
- singlets, tank tops, midriff, sleeveless or strapless tops (or dresses with similar tops) which are deemed to be inappropriate
- see-through clothing of any type
In addition, the following items are not permitted for security purposes:
- hats, beanies or caps (hats for children will be approved during the warmer months)
- heavy or padded coats, parkas, anoraks, jackets and scarves
- hooded tops (except on children under the age of five)
Property & money
Approved visitors may leave authorised property for prisoners as listed below. Property must be left at the gatehouse prior to the visit. Within the five-day grace period (when the prisoner is receipted at their location) property and money can be left by anyone.
The following clothing will be accepted:
- 4 sets of underwear (must be new, with purchase tags intact - can be briefs, boxer shorts, or a combination of both)
- 2 bras (must not have removable inserts or pockets)
- 4 pairs of socks
- 4 singlets – white or black only
- 4 long or short-sleeved t-shirts (these must be white cotton only and must not have any collars, buttons, pockets, logos or pictures of any description. Polo and turtle-neck styles are not allowed)
- 4 long-sleeved plain white t-shirts
- 6 handkerchiefs
- 4 nightwear items (these may include nightdresses, matching or mismatched sets of pyjamas. Singlet and camisole-type pyjama tops are accepted in all colours)
- 2 pairs of black or white shorts with two side pockets only (shorts must be free of any designs or logos and must be of an appropriate length)
- 2 pairs of black three-quarter length pants with two side pockets only (pants must be free of any designs or logos)
No runners will be accepted.
Clothing will not be accepted unless it is clean.
View Clothing Style Requirements - styles of clothing items that are acceptable.
The following items will be accepted:
- a maximum of six newspapers
- a maximum six magazines (no R-rated publications)
- a maximum of six books (including calendars or diaries)
- a quantity of photographs (standard size only, no photo frames or Polaroids)
- legal papers
- sunglasses (not mirrored)
- a quantity of wool
If a prisoner has already reached their property allowance, no additional items will be accepted.
A signed and approved property application for clothing items that are not listed above, and for all baby items, must have been lodged by the person you are visiting before they can be accepted at the gatehouse.
No footwear will be approved. Footwear is available for women to purchase via the special spend process.
Refer to Property & money for details about how much money can be deposited for a prisoner and in what format.
At the Dame Phyllis Frost Centre, all monies may be given to the officer in the gatehouse prior to visits. Please ensure you are issued with a receipt. Bank cheques and postal orders may be posted.
419 (31 December 2016)
Single cells with ensuite facilities.
Two special cell blocks housing 20 prisoners each designed for protection prisoners and prisoners with a history of poor behaviour.
Medium security units house ten prisoners in separate rooms while minimum security units house only five prisoners. Each unit has individual kitchen and dining facilities and prisoners are required to cook and prepare their own meals and do their own washing, ironing and housework. Groups of prisoners share activity areas and a quiet area for reading and writing.
The prison facility, originally known as the Deer Park Metropolitan Women's Correctional Centre (MWCC), opened on 15 August 1996 and received its first prisoners that same month. It was the first prison in Victoria to be privately designed, financed, built and operated.
On 3 October 2000, the government took control of the facility and appointed an administrator under section 8F of the Corrections Act, and section 27B of the prison contract to operate the prison. On 2 November 2000, the Minister for Corrections announced the transfer of ownership and management of MWCC to the public sector.
The facility is now being managed and operated by Corrections Victoria and is called the Dame Phyllis Frost Centre after the well-known campaigner for women prisoners. In the 1950s, Dame Phyllis Frost persuaded the State Government of the day to set up a Consultative Council for Female Prison Reform. Until her death in 2004, she worked tirelessly with governments, prison administrators and non-government agencies for improved conditions, rehabilitation and education for women in prisons.